Unfortunately, there isn't much we can do when it comes to refunds—they don't go through us, but through the platform used to make the purchase (Steam, PlayStation Store, etc.). To request a refund, you'll have to contact customer service for your purchasing platform. Check out the table below for a link to each platform's refund policy.
Refund policies may change without notice. Information provided at each link will be the most up to date.
|Steam||Within 14 days of purchase & played for less than 2 hours|
|Epic Games||Within 14 days of purchase & played for less than 2 hours|
|GOG.com||Within 30 days of purchase|
|PlayStation||Within 14 days of purchase as long as you haven't started downloading or streaming the purchased content|
|Xbox||All sales are final|
|Nintendo||All sales are final|
|Apple||Varies by country/region|
|Within 48 hours of purchase|
If you've already reached out to your purchasing platform and still could use a hand, please /submit a ticket and we'll see what we can do.