Unfortunately, there isn't much we can do when it comes to refunds—they don't go through us, but through the platform used to make the purchase (Steam, PlayStation Store, etc.). To request a refund, you'll have to contact customer service for your purchasing platform. Check out the table below for a link to each platform's refund policy.
NOTE
Refund policies may change without notice. Information provided at each link will be the most up to date.
| Platform | Refund Policy |
| Steam | Within 14 days of purchase & played for less than 2 hours |
| Epic Games | Within 14 days of purchase & played for less than 2 hours |
| GOG.com | Within 30 days of purchase |
| PlayStation | Within 14 days of purchase as long as you haven't started downloading or streaming the purchased content |
| Xbox | All sales are final |
| Nintendo | All sales are final |
| Apple | Varies by country/region |
| Within 48 hours of purchase |
If you've already reached out to your purchasing platform and still could use a hand, please /submit a ticket and we'll see what we can do.