If you're having issues with your platform account (Apple ID, My Nintendo, Steam account, etc.), you'll have to reach out to them for help. Below you'll find a list of supported platforms and a link to their support site sections on account troubleshooting. Hopefully, they'll have the info that you need.
If you still find yourself having difficulty after reaching out to your purchasing platform, /submit a ticket and we'll see what we can do to help.
|Platform||Account Support Link|